Turning around a reactive pharma supply chainSurface Transport & Logistics

For one leading pharmaceutical laboratory, success and double-digit sales growth came with a cost: an overburdened supply chain that threatened to reduce market share.

The effort vastly improved the company’s planning and execution functions, they knew that in order to succeed in this era of technology their accounting systems needed to be much more robust than what they are. They turned to WP consulting to improve their accounting systems.

challenge

The biggest challenge was that Arguzo was not utilizing technology properly. Too much of the work was still being recorded manually, which meant that the numbers took a long time to note down and then to be analyzed. Live data was also not available and decisions can only be made after all the required data and been received. This was holding Arguzo back; they knew they could corner more of the market if they had the ability to be more mobile. The work addressed three critical issues for Pharm Ltd.:

  • Improve sales and operations and production planning:

    The teams focused their efforts on a few of the highest-value S&OP levers in order to review the current planning process, identify gaps in the planning infrastructure and analytically understand demand and supply variability.

  • Determine the right inventory level:

    With hundreds of medications in the market, Pharm Ltd. needed a proper method to predict and manage their inventory. Using a mean absolute percentage analysis (MAPE), the teams defined appropriate levels for raw materials and finished products by mapping actual versus forecasted sales on the most important SKUs.

  • Optimize the supply chain for perfect order planning:

    The diagnostic determined the stressors that affected sales and service levels. The teams focused on resolving issues related to higher-than-normal back-orders and lead times, which stressed the entire supply chain and led to delays in medications reaching consumers.

solution

The solution WP consulting came up with combined cutting edge technology with real world practicality. Everyone knew that the systems had to be updated, the real challenge was updating them without disrupting the whole organization in a negative way. The solution was to introduce proper workload management done through computers, while providing mobile platforms to the stakeholders.

This allowed the workers to be involved in the job instead of feeling like they had been made redundant by technology.

results

Arguzo employees are now more empowered; Arguzo also has the benefit of generating reports instantaneously whenever needed. They can now make decisions on the fly based on the latest real time data.

The effort vastly improved the company’s planning and execution functions, created and implemented a new stock policy that accounted for specific SKUs and key variables, streamlined the order preparation process and reduced distribution transport times.

By the numbers, the effort:

  • Reduced lead time by 43%
  • Decreased variability by 50%
  • Lowered the risk of back-order by 95%
  • Increased stock for finished goods by 10%

how can we help you?

Contact us at the Consulting WP office nearest to you or submit a business inquiry online.

We thought a lot before choosing MedTech Solutions Group. Great Results

Cintia Le Corre
Chairman, PolyMem

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Ann Heike

Director of Marketing

Over 20 years of experience in the medical device industry, including Director of Marketing roles at Acelity, Spiracur, and Prescient Surgical, as well as marketing positions at Medtronic, Kyphon, Abbott Vascular, and Synthes. Global experience in commercializing medical technologies across a broad range of therapeutic areas, encompassing wound care, infection prevention, biomaterials, orthopedics, spine, and interventional cardiologys.

 

Jacob Crawford

Business Analyst

Experienced in business analytics, data organization, and business development who has supported executives in administration and business development. Prior to MTSG, Jacob has worked in healthcare systems and automotive markets in different areas of analysis for sales, logistics, data optimization and development.

Carol Robinson

Business Director, Canada

Over 30 years of experience in sales management, strategic marketing, and executive leadership positions with top-performing medical device companies, including KCI Medical Canada and Hollister Ltd, Canada. Carol’s experience and expertise in the healthcare market allowed her to execute strategic product launches that built profitable, differentiated brands with strong and consistent growth.

Based in Toronto, Canada.

JAcob Crawford

VP & General Manager Southeast Asia

Experienced in business analytics, data organization, and business development who has supported executives in administration and business development. Prior to MTSG, Jacob has worked in healthcare systems and automotive markets in different areas of analysis for sales, logistics, data optimization and development.

Candy Chen

VP & General Manager Southeast Asia

Experienced sales leader with over 20 years of experience in the medical device industry. Candy was the past owner of Trefle Fleurir, the PolyMem distributor in Malaysia, and has represented multiple medical device and wound care brands in Southeast Asia including PolyMem, Getz, GE, Curea, Olympus, Mebo and Urgo.

Based in Kuala Lumpur, Malaysia

Moises Carvente

VP & General Manager
Latin America

Over 20 years experience in the development of the Latin America market for select medical products including KCI’s VAC Therapy Independent owner of distributor company in Latin America.

Based in Mexico City, Mexico

Noelene Haimes

VP & General Manager, Oceania and China

Over 20 years experience representing PolyMem and other products in the wound care space initially as an owner of a distribution company in Australia and for the last 14 years as the Regional Director for Asia Pacific. 

Based In Brisbane, Australia

Paul Murphy

VP & General Manager
Europe, Middle East, Africa

Over 30 years experience in the wound care industry, most recently as the Worldwide Head of Wound Care for Convatec, based in Switzerland. Paul has also held leadership roles within the wound care franchises of BSN Medical, KCI, and Smith and Nephew; as well as leading an award-winning start-up in the wound management space.

Based in Munich, Germany

Frank Dilazzaro

VP Business Development

Over 25 years experience establishing and leading international commercialization strategies and organizations for multiple medical device companies, including KCI, Systagenix, and Spiracur. 

Based in London, England

Debbie Royder

Office Manager & Executive Assistant

Experienced executive assistant and office management professional who has supported senior executives in the administrative, legal, and wound care businesses. Prior to MTSG, Debbie has worked with Chris and other members of the MTSG team at KCI, Systagenix, and Atteris.

Theresa Wilson

Director, Clinical Services       

Over 17 years of experience as a clinical practitioner with a primary focus on advanced wound and ostomy care. She possesses a Bachelor of Science in Nursing and a Master of Science in Nursing Leadership and Management.  She is a Full-Scope Wound/Ostomy/Continence Nurse Specialist and participates in several professional wound care organizations.