Privacy Policy

MedTech Solutions Group ("MTSG," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit medtechsolutionsgroup.com, contact us, or interact with us in connection with our medical device and pharmaceutical commercialization services.

MTSG provides international commercialization support for medical device and pharmaceutical brands, including sales, marketing, clinical education, distributor network support, and country-level commercialization activities.

Information We Collect

We may collect personal information that you choose to provide, including:

• Name
• Company or organization
• Job title
• Email address
• Phone number
• Preferred contact method
• Area of interest
• Message or inquiry details
• Other information you submit through our website or communications with us

We may also collect limited technical information automatically, such as cookie identifiers, IP address, browser type, device information, pages visited, referring website, and general usage activity.

Please do not submit patient health information, protected health information, or sensitive clinical information through our website contact form.

How We Use Information

We use personal information to:

• Respond to inquiries submitted through our website
• Communicate with prospective clients, partners, distributors, and industry contacts
• Provide information about MTSG services
• Evaluate business opportunities
• Manage our website, security, and analytics
• Maintain business records
• Comply with legal, regulatory, and contractual obligations

If you ask us about employment or business opportunities, we may use the information you provide to evaluate and respond to that request.

Legal Bases for Processing

Where GDPR or similar privacy laws apply, we process personal information based on one or more of the following legal bases:

• Our legitimate interests in responding to business inquiries and operating our website
• Your consent, where consent is requested, such as for certain cookies or optional communications
• Performance of a contract or steps prior to entering into a contract
• Compliance with legal obligations

Cookies and Analytics

Our website uses cookies and similar technologies. Some cookies are necessary for the website to function. Others may help us understand website usage, improve performance, or support functionality.

You can manage cookie preferences through the cookie banner or your browser settings.

How We Share Information

We may share personal information with:

• MTSG personnel and regional team members
• Service providers that help operate our website, email, hosting, analytics, CRM, or business systems
• Professional advisers, such as legal, accounting, or compliance advisers
• Business partners or distributors, where relevant to your inquiry and appropriate
• Authorities or other parties when required by law or necessary to protect rights, safety, or security

We do not sell personal information submitted through our contact form.

International Data Transfers

MTSG works internationally, with business activities spanning multiple regions and more than 75 countries. If personal information is transferred internationally, we take reasonable steps to protect it in accordance with applicable privacy laws. For the EU, UK, or similar jurisdictions, this may include appropriate contractual safeguards where required.

Data Retention

We keep personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to inquiries, maintaining business records, managing relationships, resolving disputes, and complying with legal obligations.

Contact form submissions and business inquiry records are typically retained for as long as needed to manage the relationship or inquiry, unless a longer period is required by law or legitimate business needs.

Your Privacy Rights

Depending on where you live, you may have rights to:

• Access your personal information
• Correct inaccurate information
• Request deletion
• Restrict or object to certain processing
• Withdraw consent where processing is based on consent
• Request a copy of your information
• Lodge a complaint with a privacy regulator

To exercise privacy rights, contact us at:

[email protected]
MedTech Solutions Group
10 Dominion Dr. Suite 2205
San Antonio, TX 78257
United States
+1 210 474 0186

Security

We use reasonable administrative, technical, and organizational safeguards to protect personal information. However, no website, email system, or online transmission is completely secure.

Third-Party Links

Our website may link to third-party websites or services. We are not responsible for the privacy practices of third parties.

Children's Privacy

Our website is intended for business and professional audiences. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact: [email protected]